Help Center
Step-by-step guides for getting your team alerting from JAMS Incident Management. Start with the four below; everything else is in the sidebar.
Getting Started
A 5-minute walkthrough from sign-up to your first working alert.
Read article →
Using AI Helper
Describe what you want to monitor in plain English; JAMS Incident Management drafts the flow for you.
Read article →
Inviting Users
Add teammates, choose their roles, and what they'll see on first login.
Read article →
Single Sign-On (SSO)
Let your team log in via your existing identity provider. OIDC-compliant.
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All topics
What's New
Product updates and release notes — updated as we ship.
Getting Started
5-minute walkthroughs and core concepts. Read these first.
AI Helper
Use plain-English prompts to draft flows. The fastest path from idea to a working alert.
Flows
Triggers, recipients, escalation, and channels. The mechanics behind every alert.
Integrations
Connect your existing tools — JAMS, Azure Monitor, single sign-on, and more.
- Integrations Overview
- Migrating from PagerDuty
- Migrating from Opsgenie
- Azure Monitor (Two-Way)
- Microsoft Teams
- Slack
- JAMS Scheduler
- JAMS: Choosing which actions your team can take
- Windows Service Monitoring
- ServiceNow (Two-Way)
- Zendesk (Two-Way)
- Jira
- Single Sign-On (SSO)
- SSO Setup: Microsoft Entra ID
- SSO Setup: Okta
- SSO Setup: Google Workspace
- SSO Setup: Auth0
Teams & Recipients
Invite people, group them, set notification schedules.
Troubleshooting
Common problems and how to fix them.